Preliminary Screening
TherapEase PH Inc.
Dear Valued Client,
To help us minimize the impact of unexpected no-shows and ensure that our scheduled teleconferences are conducted efficiently, we would like to remind you of our appointment policies and preliminary screening requirements.
Important Appointment Guidelines
Please take a moment to review our preliminary screening requirements and appointment policies to help ensure a smooth and organized experience with TherapEase PH.
Preliminary Inquiry and Screening Requirement
Upon receiving your booking confirmation, our team will verify whether you have previously sent an inquiry or message through any of TherapEase PH's officially published communication platforms, including Facebook, Instagram, WhatsApp, Viber, Telegram, and TikTok.
Please send an initial message through at least one (1) of our officially published platforms before your scheduled teleconference.
To facilitate an informed and objective preliminary assessment, we request that you send us an initial message through at least one (1) of these platforms before your scheduled teleconference. This allows our team to obtain basic information about your inquiry, discuss the applicable service rates, and gain an initial understanding of your circumstances before proceeding with the call.
Important Reminder
Please note that your scheduled teleconference may not proceed until this preliminary inquiry has been verified. If you have not yet contacted us through any of our published platforms, we encourage you to do so as soon as possible after receiving your booking confirmation to avoid potential delays or the need to reschedule.
No-Show Policy for First Official Appointments
Individuals who fail to attend their first officially scheduled appointment with TherapEase PH without providing notice at least twenty-four (24) hours before the scheduled teleconference will be classified as a “Joy Reserver” or “No-Show.”
Individuals classified as no-shows who wish to resume the booking process with TherapEase PH will be required to observe a forty-five (45)-day waiting period before they may book another appointment.
Teleconference Waiting Period
To accommodate minor delays and provide everyone with a reasonable opportunity to join, our team will keep the Zoom meeting link open for fifteen (15) minutes after the scheduled appointment time.
If you anticipate any difficulty attending, please notify us as early as possible.
Should you have any questions, concerns, or difficulties complying with these requirements, please do not hesitate to contact our team through our officially published communication channels.
We appreciate your understanding and cooperation as we work to maintain an organized, fair, and efficient screening and appointment process. We look forward to learning more about your needs and determining how TherapEase PH may best assist you.
All the best,